All tournament entries and withdrawals for ITF WTT Juniors tournaments must be submitted via a player’s IPIN account. Please follow these steps to create your IPIN account:

• Click here for the IPIN login page
• Click on “Don’t have an account? Sign up now” to start the account creation process
• Follow the guidance to create your account for the first time. You must use a unique email address that has not already been used to create an IPIN account

Once the IPIN account is created players will also need to have completed four Mandatory education courses within ITF Academy in order for access to IPIN to be granted. IPIN will guide players to ITF Academy in order to complete these courses.

A fifth mandatory course will need to be completed if the player reaches the top 500 of the WTT Juniors rankings.

No a player must only ever have one IPIN account throughout the entirety of their tennis career. If a player was to create a second IPIN account this would have negative consequences for a number of ITF products/services. For example the player’s ITF ranking, WTN and National Ranking would become inaccurate and they may be unable to continue to use their existing IPIN for Regional Association tournaments (Tennis Europe/COSAT/ATF).

Contact juniors@itftennis.com providing both IPINs, if known. The Juniors department will merge the two accounts and notify you of the remaining IPIN and registered email address.

All match data and IPIN subscriptions will be transferred to the remaining account.

A player can change their IPIN registered email address to another email address, provided it is not currently registered for any other ITF product or service. Please follow these steps:

• Log in to IPIN from here
• Click on “My Profile” in the top left corner of your screen
• Under “Email address” click on “Edit”. You will need to verify your new email address by following the instructions provided by IPIN

If you are unable to login to your IPIN account you will need to send the following to juniors@itftennis.com:

• Player’s IPIN
• Email address currently registered to the account
• Email address you would like to have registered with the account

If you cannot remember which email address is currently registered to your account please send an encrypted photo* of the player’s passport. The Juniors department can then update the email address registered to your IPIN account.

* An encrypted photo of the passport simply means password protected. Passports are requested encrypted to protect confidential player information.

Please check the following if you are unable to login to your IPIN account:

• Ensure you are logging in from the IPIN login page, and not another ITF service
• Ensure you are using the IPIN registered email address to log in to IPIN or reset the password

If you have confirmed the above and are still unable to login to IPIN please send the following to juniors@itftennis.com:

• Player’s IPIN
• Email address you are using to login to IPIN
• Screenshots or screen recordings of any error messages you are receiving, or where you are getting stuck trying to login to IPIN

When resetting the password for your account this must be done with the IPIN registered email address in order to be successful. You can initiate the password reset process from here by clicking on “Reset password”. When verifying your email address please check in your Junk/Spam folder for the email address with the verification code as this email is automatically generated and is often filtered into the Junk/Spam folder by email providers.

Players will be redirected to ITF Academy by IPIN if the account is not recognised as having completed the Mandatory Education Courses. All players from 13 to 18 years of age with an active IPIN Juniors subscription are required to complete the ITF Academy Mandatory education courses in order to be able to access IPIN. A detailed guide on ITF Academy registration and how to complete the mandatory courses can be found here. Note you must have ensured that you have logged in to ITF Academy with the IPIN registered email address prior to completing the course.

There are four Mandatory Courses that can be accessed with the following links:

ITF World Tennis Tour Juniors (1) - Pre-Tournament

ITF World Tennis Tour Juniors (2) - During Competition

An Introduction to Values and Integrity in Tennis

Safeguarding ITF Junior Players

Top 500 ITF WTT Juniors - Player Education (mandatory only for players who achieve a top 500 ITF WTT Juniors ranking)

You must have ensured that you have already logged in to ITF Academy with the IPIN registered email address prior to clicking on the above links in order to be taken directly to the courses you need to complete.

If you are having problems entering or withdrawing, you must contact the ITF immediately before the relevant deadline so that we can assist you further. All entries/withdrawals must be submitted via a player’s IPIN account. In exceptional cases players can also download entry/withdrawal forms from here and send the form to the ITF Juniors department. This must be submitted before the relevant deadline. Entry forms received after an Entry Deadline will not be accepted, withdrawal forms submitted after a Withdrawal Deadline will be considered a Late Withdrawal, and subject to the usual penalties as per Appendix D – CODE OF CONDUCT FOR ITF WORLD TENNIS TOUR JUNIORS TOURNAMENTS, Article II: Entry Offences of the ITF WTT Junior Regulations.

Please send your First Name, Family Name, IPIN, and an encrypted photo* of the players passport to juniors@itftennis.com. The Juniors department will make the necessary change(s) to your account.

* An encrypted photo of the passport simply means password protected. Passports are requested encrypted to protect confidential player information.

Players can renew their Juniors subscription once they are within 3 months of expiry for their current subscription. Once they are within 3 months until their current subscription expires, they can renew their subscription by following these steps:

• Log in to IPIN from here with the IPIN registered email address
• Click on My profile
• Click on Subscriptions
• Click on Renew Tours
• Select Juniors
• Players should then follow the prompts until they are directed to a payment page

If the subscription has already expired, then the player will be prompted to select a Tour to subscribe to when they next log in to IPIN.

Players can add a Pro subscription to their existing Juniors subscription by following these steps:

• Log in to IPIN from here with the IPIN registered email address
• Click on My profile
• Click on Subscriptions
• Click on Add Tours
• Select Juniors
• Players should then follow the prompts until they are directed to a payment page and will be required to pay the difference in the cost between the Juniors and Pro subscriptions

An IPIN subscription will be active for twelve months from the date of the payment. If the player has a current active subscription when the payment is made, the new subscription will expire twelve months after the previous active subscription was due to expire.

An IPIN Juniors subscription costs $60. If the player has already paid for a Pro subscription ($75) then the player would not be required to pay $60 to add the Juniors subscription to their account. This is added free of charge.

All IPIN subscription payments must be made via IPIN. If a payment fails, we recommend players try using an alternative payment method, or an alternative payment card. If the player is still unable to make the payment successfully then they will need to contact WorldPay for assistance.

Payment issues may also be caused by the cache data stored on your browser. Please clear the cached data on your browser, and ensure you are using one of the following supported browsers:

• Chrome 
• Safari 
• Opera 
• Mozilla Firefox 
• Edge 

If you completed the Juniors IPIN subscription payment successfully, you would have received a payment confirmation email from Worldpay. This code is also provided by IPIN on the screen at the time you complete your payment. Please share the WorldPay payment code with juniors@itftennis.com, including confirming with which email address you used to make your IPIN payment. The ITF Juniors department can then assist you further.

If you have paid for a Juniors IPIN renewal and the IPIN site appears to be stuck on the payment processing page, please contact juniors@itftennis.com providing the following information:

• Details of the problem, including screenshots of the payment processing page
• Confirmation of the players IPIN and the email address used to make the payment
• The Worldpay reference code provided when the payment was made.

A player will be unable to renew their IPIN Juniors subscription if they have a Wheelchair subscription. Please send your full name and IPIN to juniors@itftennis.com and explain that you have added an incorrect Wheelchair subscription to your account. The Juniors department will remove the incorrect subscription from your account and issue a refund of $10 for the paid-for Wheelchair subscription. Following this, you will be able to add a Juniors IPIN subscription to your account.